How Justin Valentine Buyers Advocates collects, uses and protects your personal information. Last updated 10 August 2026.
Justin Valentine Buyers Advocates ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We collect information you give us directly, such as your name, email address, phone number, suburb and budget preferences, property requirements, and anything else you choose to tell us during a discovery call or engagement.
Where you engage us for buyer's or vendor advocacy, we may also collect information necessary to act on your behalf, including finance pre-approval details, identification for contract purposes, and correspondence with agents, brokers and conveyancers.
We also collect limited technical information when you use this website, such as pages visited and general location, through standard analytics.
We only share your information where it is necessary to deliver the service you have engaged us for. That may include selling agents, conveyancers, mortgage brokers, building and pest inspectors and other specialists, and only to the extent required.
We do not sell your personal information. We do not accept referral fees or commissions in exchange for sharing your details with third parties.
If you opt in to receive market updates, you can unsubscribe at any time using the link in any email, or by contacting us directly. We will action the request promptly.
We take reasonable steps to protect your information from misuse, loss and unauthorised access, including using reputable, access-controlled systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as it is needed for the purposes above, or as required by law.
This website uses cookies to understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not function as intended.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond within a reasonable period.
If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Justin Valentine Buyers Advocates
Email: justin@phoenixba.com.au
Phone: 0439 690 248
This policy may be updated from time to time. The current version will always appear on this page.
© 2026 Justin Valentine Buyers Advocates. All rights reserved. This website is general information only and is not financial, legal, tax or property advice. Every purchase is different, and past results are not a guarantee of future outcomes. Please seek advice from suitably qualified professionals before making a decision.
