Once you’ve booked, you’ll get a confirmation email with the time and date. The first call is a quick 20-minute phone chat, so you can speak with me from wherever you’re comfortable, no video meeting required.
It’s a relaxed conversation to understand where you’re at, what you’re trying to achieve, and whether I can genuinely help. If it looks like a good fit, we’ll book a longer strategy session to go deeper into your goals and walk through the full process. No pressure. Just a straight conversation about whether moving forward makes sense for you.
Me, Justin, start to finish. This is deliberately a one-person practice. You will not be handed to a junior or an assistant after you sign. Every inspection, every valuation, every negotiation and every conversation with an agent is me personally.
That is genuinely fine, and it is a big part of why I do this. Most people only buy a handful of homes in their lifetime, so nobody walks in an expert. I explain each stage before it happens, and you can ask me anything, however small it feels. The buyers who get the best outcomes are usually the ones who ask the most questions.
Yes. I work only with people buying a home to live in, which is a deliberate choice rather than a limitation. Buying a family home involves school zones, commutes, how a floorplan works on a wet Sunday, and a lot of emotion at auction. Staying focused on one type of buyer is how I stay genuinely good at it.
Full service is based on 1.5% of the purchase price, with the option to agree and lock the dollar fee in upfront based on the purchase range we're working within, so the cost is certain and cannot climb if you pay more for the property. An engagement fee starts the work and the balance is due at settlement, not at exchange.
Most of my clients are settled on a purchase within six to ten weeks of our first strategy session. A clear strategy almost always shortens the search rather than lengthening it. I work with owner-occupiers only and have no volume target to hit, so there is never pressure to transact.
Established family homes, townhouses and quality apartments across Melbourne's eastern suburbs, mostly in the $1 million to $3 million range. Every property goes through full due diligence before you commit, including comparable sales, zoning, easements and overlays, school catchment verification, and building and pest.
Then I will tell you honestly, and there are no hard feelings. I do not take on clients just to fill a calendar. If your finance needs work first, or the timing is wrong, you will hear that on the first call. The 20-minute conversation is free for exactly that reason, and you are welcome to come back when you are ready.
